Privacy & Cookie Policy
Last updated: 29 May 2026
This policy explains how Maldiva Clinic Ltd (“Maldiva Aesthetics”, “we”, “us”) collects and uses your personal data when you use this website or contact us, and your rights under UK data-protection law (the UK GDPR and the Data Protection Act 2018).
Who we are
Maldiva Clinic Ltd is the data controller for the personal data described in this policy.
- Address: 7 Clytha Buildings, Constance Street, Newport, Gwent NP19 7DA
- Email: maldivaaesthetics@outlook.com
- Phone: 07803 410224
What we collect
- Enquiry details you provide via our contact form, by phone, email or social media — typically your name, phone number, email address and the message you send.
- Consultation & treatment information you give us in clinic, including relevant health and medical history needed to assess suitability and deliver treatment safely.
- Technical data automatically logged by our website host (such as IP address and browser information) to keep the site secure and working.
How and why we use it (lawful bases)
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry and arranging a consultation | Your consent, and our legitimate interest in replying to you |
| Assessing suitability and providing treatment safely | Contract; and, for health information, your explicit consent / provision of health care |
| Keeping treatment records as required by our profession and insurer | Legal obligation and legitimate interests |
| Keeping the website secure and functioning | Legitimate interests |
Who we share it with
We do not sell your data. We use a small number of trusted service providers (“processors”) who act on our instructions:
- Web3Forms — delivers contact-form submissions to our inbox.
- Microsoft (Outlook) — our email service.
- Our website host — stores and serves the website.
- Google Maps — displays an embedded map on our Contact page; it sets Google’s own cookies when that page loads (see Cookies below).
Some providers may process data outside the UK. Where that happens, we rely on appropriate safeguards (such as UK adequacy regulations or standard contractual clauses).
How long we keep it
We keep enquiry data only as long as needed to deal with your request and for a reasonable period afterwards. Treatment and consultation records are retained for as long as required by our professional standards and insurer, after which they are securely deleted.
Your rights
Under UK GDPR you have the right to: access your data; ask us to correct or erase it; restrict or object to processing; data portability; and to withdraw consent at any time (without affecting processing already carried out). To exercise any of these, email maldivaaesthetics@outlook.com.
If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO): ico.org.uk · 0303 123 1113.
Cookies
We keep cookies to a minimum. The only cookie we set ourselves remembers that you’ve seen our cookie notice. Our Contact page also displays an embedded Google map; when that page loads, Google may set its own cookies (listed below) to show the map. We do not use analytics or advertising cookies.
| Cookie | Type | Purpose | Retention |
|---|---|---|---|
ma_consent | Essential (first-party) | Remembers that you’ve seen and dismissed our cookie notice | ~6 months |
Google Maps cookies (e.g. NID, CONSENT, SOCS, 1P_JAR) | Third-party (Google) | Set by Google when the embedded map loads on our Contact page, to display the map and remember Google preferences | Session up to ~2 years (set by Google) |
You can clear or block cookies at any time in your browser settings, including blocking third-party cookies if you’d prefer the Google map not to set any.
Changes to this policy
We may update this policy from time to time. The “last updated” date above shows the latest version.
Contact
Questions about your data? Email maldivaaesthetics@outlook.com or call 07803 410224.